Privacy Policy
1. General Provisions
1.1. This Privacy Policy (hereinafter referred to as the "Policy") defines the procedure for processing and protecting information about users (hereinafter referred to as "Users") that LLC "SellPix" (hereinafter referred to as the "Company", "We") may receive when they use the website https://sellpix.net/ (hereinafter referred to as the "Site") and related services (hereinafter referred to as the "Services").
1.2. By using the Site and Services, the User expresses their unconditional consent to the terms of this Policy. If the User does not agree with these terms, they must refrain from using the Site and Services.
1.3. We are guided by the norms of international law and the legislation of the countries of which our Users are citizens. In particular, this policy complies with the norms of the Federal Law of July 27, 2006 No. 152-FZ "On Personal Data", the EU General Data Protection Regulation 2016/679 (GDPR), the Law of Ukraine "On Personal Data Protection", and the Law of Georgia "On Personal Data Protection".
2. Information We Collect
2.1. Information Provided by the User:
During registration on the Site: name (or nickname), email address, password.
When placing an order: order history for digital goods and services.
When contacting support: content of correspondence (chats).
Voluntarily provided reviews of orders.
2.2. Automatically Collected Information:
Technical Information: data about the device and connection, including IP address, browser type, operating system, mobile device information.
Information collected using cookies and similar technologies:
Analytical cookies: for analyzing traffic and user behavior on the Site using the "Yandex.Metrica" service.
Advertising cookies: for displaying targeted advertising and conducting retargeting campaigns using Google Ads, Facebook, and other advertising platforms.
2.3. We do not collect or process bank card details or other payment information. Payments are processed by third-party payment systems (acquiring) on their own secure pages.
3. Purposes of Collecting and Processing Information
3.1. We use the collected information for the following purposes:
Performance of the contract (order): to register the User, create an account, process and fulfill orders, store purchase history, communicate regarding order status (including Telegram notifications), provide technical support.
Legitimate interests: for analyzing the Site's performance, improving the quality of Services, preventing fraudulent activities.
User Consent: for sending marketing and informational newsletters (news, promotions) via email, conducting advertising campaigns.
4. Sharing Information with Third Parties
4.1. We do not sell Users' personal data. We may disclose information to the following third parties solely for the purposes specified in this Policy:
Payment systems: for payment processing (anonymized order data).
Order performers, managers, administrators: to fulfill obligations to the User (they are provided with the minimum necessary information to complete a specific order).
Analytics and advertising services: "Yandex.Metrica", Google Analytics, Google Ads, Facebook (collection of anonymized data about behavior on the Site).
Communication services: email services (using Gmail SMTP) for sending service and marketing emails; service for Telegram notifications.
Hosting providers and cloud services: for hosting and operating the Site and database.
4.2. All third parties are obliged to ensure the confidentiality and security of the processed information in accordance with applicable law and agreements concluded with us.
5. International Data Transfer
5.1. Since we work with clients all over the world, including the European Economic Area (EEA) and the USA, data processing may be carried out in the territory of other countries. We take all necessary measures to ensure an adequate level of data protection during such transfer, including through the use of Standard Contractual Clauses, where applicable.
6. User Rights (including GDPR Rights)
The User has the right to:
6.1. Access: request confirmation of the processing of their personal data and receive a copy of this data.
6.2. Rectification: request the correction of inaccurate or incomplete personal data.
6.3. Erasure ("Right to be Forgotten"): request the deletion of their personal data, except in cases where we are obliged to store it in accordance with the law.
6.4. Restriction of Processing: request the suspension of data processing in certain cases.
6.5. Data Portability: receive their data in a structured, machine-readable format.
6.6. Object: object to the processing of data for direct marketing purposes at any time.
6.7. Withdraw Consent: withdraw previously given consent to data processing (e.g., for newsletters), without affecting the lawfulness of processing based on consent before its withdrawal.
6.8. To exercise their rights, the User can send a corresponding request to the email address: sellpix.net@gmail.com.
7. Data Retention
7.1. User account data (name, email, order history) is stored until the account is deleted at the User's initiative through the personal account functionality or upon a written request. After account deletion, the order history is canceled.
7.2. Some data may be stored longer than the specified period solely for the purpose of fulfilling legal requirements (for example, data on financial transactions for tax reporting).
8. Data Security
8.1. We take necessary and sufficient organizational and technical measures to protect Users' personal data from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other unlawful actions.
9. Contact Information
9.1. Any suggestions or questions regarding this Policy should be sent to the email address: sellpix.net@gmail.com.